What We Collect and Why We Collect It
We collect your name, contact details and account credentials when you register. When you fund your account using bKash, Nagad or Rocket, we record the transaction reference and wallet number associated with that transfer — this is required to confirm deposits and process withdrawals back to
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the same wallet. We do not store your full mobile banking PIN or password at any point. Device data — your browser type, IP address and session timestamps — is logged automatically to protect your account from unauthorised access. If you contact our support team, that
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correspondence is retained so we can track and resolve your query properly. We also use cookies to keep your session active and remember your language preference. All data is held on secured servers, and access within our team is restricted to staff who need it to
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operate your account. Whether this policy applies to you depends on your local law and the eligible regions we serve — if you are accessing from outside a supported region, please review your local regulations before using the platform. We do not use your bKash, Nagad
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or Rocket details for any purpose beyond processing the transactions you initiate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.